Frequently Asked Questions
- What is an escape room?
An escape room is a game of wits and intelligence in which players are "locked" in a room and must use elements of that room to solve puzzles, decipher codes, and complete objectives to escape in under sixty minutes!
AKA the hottest, newest form of entertainment sweeping the globe!
In 2014 the DFW Metroplex was host to only two unique escape room games. At the turn of 2017 there were more than 30 escape room businesses in a 50 mile radius of Dallas!
- How Much Does it Cost?
$25 per player. Follow us on Facebook for special promotions!
- Do I need to reserve my spot online now?
Narrow Escape's events are similar to other ticketed events in that you must purchase a ticket to reserve your seat in the event. To provide the best possible experience bookings must be made at least 3 hours in advance of event. We cannot guarantee a booking until it has been paid for in full. If you wish not to pay online, would like to pay cash, or need to split payments between players, you can do so by coming in to Narrow Escape and speaking with us directly!
- Is it scary?
No! Absolutely Not! There is nothing to be afraid of! At Narrow Escape our stories, props, and rooms are designed to stimulate the mind! This is a game of wits and intelligence! Nothing is designed to be scary or frustrating. Unlike other escape rooms, our main entrance/exits remain unlocked at all times, so if at any time the experience becomes overwhelming you may exit to to our lobby to collect yourself. Be advised you may experience some dimly lit areas and simulated fog.
- Do you allow children/minors?
Yes, however we feel the event is best suited for children 12 and up.
Children under the age of 16 must be accompanied by guardian present for the entirety of the booked experience (Guardian does not have to participate or purchase entry, but must be present for event). We do recommend a parent play along with children under the age of 12 as this is a team game that requires a wide range of skills and abilities.
- What time do I need to arrive should I bring anything with me?
You'll want to arrive refreshed and ready to play ten to fifteen minutes before your booking. Scheduled adventures will start promptly. If you are late, you may miss out on important information, lose time needed to escape, or miss out on your game all together! Please be on time!
There are no refunds or reschedules for missed games without prior consent from management. Cancellations within 24 hours of a booking are ineligible for refund.
- Do I need any special knowledge or skills?
No, this is suitable for anyone who is willing to have fun and keep an open mind. Participating in the activity may require light lifting of objects, logical thinking, and team work!
- Is Narrow Escape a great place to take my employees for team building?
Yes! Our adventures provide the perfect setting to test wits and bring your team together. Our puzzles will inspire associates to collaborate and grow on new levels in a stimulating and fun environment! Call or email today to find out how we can bring your team together! Contact us at: email@example.com or call us at: 817-400-2562
- Do I need purchase all available tickets for a room?
No! Purchase a minimum of two tickets to start a new booking then join up with others to race the clock! Ticket purchases of 7 or less could be grouped with other players.
- Where can I park?
Parking is available anywhere in the business center unless otherwise posted.
- Can I come at a time that’s not listed in the schedule?
There's a good chance! If we can fit you in, we will! Please contact us for special arrangements to accommodate you.
Contact us at: firstname.lastname@example.org or call us at: 817-400-2562